Privacy Policy
Last Updated: 07/24/2024
At Multiservices by Veronica Xolalpa, we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our services. By accessing our website or using our services, you agree to the terms of this Privacy Policy.
1. Information We Collect
We may collect information about you in a variety of ways. The information we may collect on the Site includes:
- Personal Data: Personally identifiable information, such as your name, shipping address, email address, and telephone number, and demographic information, such as your age, gender, hometown, and interests, that you voluntarily give to us when you register with the Site or when you choose to participate in various activities related to the Site.
- Derivative Data: Information our servers automatically collect when you access the Site, such as your IP address, your browser type, your operating system, your access times, and the pages you have viewed directly before and after accessing the Site.
- Financial Data: Financial information, such as data related to your payment method (e.g., valid credit card number, card brand, expiration date) that we may collect when you purchase, order, return, exchange, or request information about our services from the Site.
- Data From Social Networks: User information from social networking sites, such as Facebook, Google+, Instagram, Pinterest, including your name, your social network username, location, gender, birth date, email address, profile picture, and public data for contacts, if you connect your account to such social networks.
2. Use of Your Information
Having accurate information about you permits us to provide you with a smooth, efficient, and customized experience. Specifically, we may use information collected about you via the Site to:
- Create and manage your account.
- Process your transactions and send you related information, including purchase confirmations and invoices.
- Provide and deliver the products and services you request, process transactions, and send you related information, including purchase confirmations and invoices.
- Improve the layout and/or content of our website pages.
- Identify or review your preferences to provide you with a customized experience.
- Provide you with updates, offers, and promotional materials related to our services.
- Communicate with you about updates, offers, and promotional materials related to our services.
- Send you technical notices, updates, security alerts, and support and administrative messages.
- Understand and analyze how you use our website and services to develop new products, services, features, and functionality.
3. Disclosure of Your Information
We may share information we have collected about you in certain situations. Your information may be disclosed as follows:
- By Law or to Protect Rights: If we believe the release of information about you is necessary to respond to legal process, to investigate or remedy potential violations of our policies, or to protect the rights, property, and safety of others, we may share your information as permitted or required by any applicable law, rule, or regulation.
- Third-Party Service Providers: We may share your information with third parties that perform services for us or on our behalf, including payment processing, data analysis, email delivery, hosting services, customer service, and marketing assistance.
- Business Transfers: We may share or transfer your information in connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business to another company.
- Affiliates: We may share your information with our affiliates, in which case we will require those affiliates to honor this Privacy Policy.
- Marketing Communications: With your consent, or with an opportunity for you to withdraw consent, we may share your information with third parties for marketing purposes, as permitted by law.
- Other Third Parties: We may share your information with advertisers and investors for the purpose of conducting general business analysis. We may also share your information with such third parties for marketing purposes, as permitted by law.
4. Security of Your Information
We use administrative, technical, and physical security measures to help protect your personal information. While we have taken reasonable steps to secure the personal information you provide to us, please be aware that despite our efforts, no security measures are perfect or impenetrable, and no method of data transmission can be guaranteed against any interception or other types of misuse.
5. Data Retention Policy
We will retain your personal data only for as long as is necessary for the purposes set out in this Privacy Policy, subject to your rights described below. The criteria we use to determine the appropriate retention periods include:
- The length of time we have an ongoing relationship with you and provide services to you.
- Whether there is a legal obligation to which we are subject.
- Whether retention is advisable in light of our legal position (such as in regard to applicable statutes of limitations, litigation or regulatory investigations).
6. User Rights
Depending on your jurisdiction, you may have the right to:
- Access the personal data we hold about you.
- Request correction of inaccurate or incomplete data.
- Request deletion of your data.
- Object to the processing of your data.
- Request restrictions on processing your data.
- Request data portability.
To exercise these rights, please contact us using the information provided below.
7. Cookies and Tracking Technologies
We may use cookies, web beacons, tracking pixels, and other tracking technologies on the Site to help customize the Site and improve your experience. For more information on how we use cookies and how you can manage your preferences, please see our [Cookie Policy].
8. International Data Transfers
If you are accessing our website from outside the United States, please be aware that your information may be transferred to, stored, and processed in the United States. We take appropriate measures to ensure that your data is treated securely and in accordance with this Privacy Policy.
9. Data Breach Notification
In the event of a data breach, we will notify affected users and relevant authorities as required by applicable data protection laws. Our notification procedures will follow the legal requirements of the jurisdictions in which we operate.
10. Third-Party Processors
We may engage third-party service providers to process personal data on our behalf. These processors are selected based on their ability to provide adequate privacy and security protections, and we have agreements in place to ensure they process data in accordance with our instructions and applicable laws.
11. Consent for Sensitive Information
If we collect any sensitive personal data, we will obtain explicit consent from users before processing such information. We will also provide clear information on how this data is used and protected.
12. Policy for Children
We do not knowingly solicit information from or market to children under the age of 13. If we learn that we have collected personal information from a child under age 13 without verification of parental consent, we will delete that information as quickly as possible.
13. Controls for Do-Not-Track Features
Most web browsers and some mobile operating systems include a Do-Not-Track (“DNT”) feature or setting you can activate to signal your privacy preference not to have data about your online browsing activities monitored and collected. Our website does not currently respond to DNT browser signals or mechanisms.
14. California Privacy Rights
If you are a California resident, you have the right to request information from us regarding the manner in which we share certain categories of personal information with third parties for their direct marketing purposes. This information includes a list of the categories of personal information shared and the names and addresses of all third parties with which such personal information was shared in the immediately preceding calendar year. You may make one request each year by contacting us as set forth below.
15. Options Regarding Your Information
- Account Information: You may at any time review or change the information in your account or terminate your account by:
- Logging into user account settings and updating the user account.
- Contacting us using the contact information provided below.
- Emails and Communications: If you no longer wish to receive correspondence, emails, or other communications from us, you may opt-out by:
- Noting your preferences at the time you register your account with the Site.
- Logging into your account settings and updating your preferences.
- Contacting us using the contact information provided below.
16. Contact Us
If you have questions or comments about this Privacy Policy, please contact us at:
